Sports Illustrated Blog #92 – CGC Quality Issues

Welcome to my Sports Illustrated/TIME magazine blog – Your collector’s guide to the latest hobby updates and insight into what’s trending now.

This blog has never been about negative issues and I’m not about to start now.  This is not a complaint but more of a gentle reminder that we, customers of CGC, are experiencing a higher rate than normal regarding damaged CGC shipments. 

For the past two years, CGC has been, in my opinion, overwhelmed with new business and has become so prosperous that they may have slipped into a trance of complacency.  Specifically, their shipping quality control seems to have been left unchecked.

In support for this supposition, my last three submissions have been received with cracked cases.  I watched a SI video on line where the guy was opening a box of graded SI’s and 5 of them had cracked cases.  These are not just random guys.  They are two of the biggest dealers in graded magazines in the hobby.  I have always been a stat guy so I’m surmising that there are bunch of other disappointed customers with the same issues.

The biggest downside to damaged shipments is that if you originally paid for walk thru service, you will lose your priority status upon re-submission and be placed at the end the of re-holder line – two to four months.

If you are experiencing quality issues with CGC shipping, I am suggesting with each case, you let them know you’re not happy about it.  Perhaps if enough customers voice their displeasure, CGC will review their processes and implement some very simple changes to improve their quality performance.

Best of luck.

I hope you are enjoying the reads on the history of SI, SPORT, and TIME magazines as well as an insight into relevant magazine collecting.

Great collecting to you and best fortunes with Sports Illustrated/SPORT magazines.

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